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Amy Wilsey

Amy Wilsey

Operations Manager

Available
Florida, USA

About Amy

serve professionals in the legal industry—primarily attorneys, court reporters, and other legal service providers—who are ready to streamline their business operations and reclaim valuable time. My niche is supporting established legal professionals with tailored, detail-oriented solutions that reduce overwhelm and create margin for growth.

Skills & Training

Certified in Legal Transcript Proofreading (Transcript Proofreading: Theory & Practice)Certified Business Process SpecialistExpert in legal transcript proofreading (PDF format)Experienced in legal operations support for attorneys and court reportersSkilled in e-filing legal documents, invoice preparation, and CRM managementProficient in streamlining administrative workflows and documenting standard operating proceduresAdept at organizing and maintaining business systems for efficiency and scalabilityStrong communication and client relations abilities with a professional yet personable approachFocused on proactive problem-solving and reducing chaos through refined systemsNaturally detail-oriented with an eye for order, structure, and consistencyExperienced in hosting Strategic Systems Partnership days to address and resolve client pain pointsCommitted to integrity, confidentiality, and delivering high-quality virtual support services

Tools & Systems

Office Productivity:Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Drive, Gmail)Client Relationship Management (CRM):Adaptable to your preferred CRM platformEmail Management:Gmail, OutlookScheduling:CalendlyTranscript Proofreading & Annotation:Adobe Acrobat, iAnnotateTask & Project Management:Trello, ClickUp, client-preferred project management platformsFile Storage & Sharing:Box, Dropbox, Google DriveSecure Communication & File Sharing:Encrypted channels and secure protocolsVirtual Meetings & Consultations:ZoomSocial Media Platforms for Business:Facebook Business Suite, Instagram, LinkedIn PagesInvoicing & Payment Processing:WaveOnline PDF Tools:PDF printers, converters, and related toolsGraphic Design and Visual Content Creation:Canva (basic working knowledge)

Languages

English